**Note: All international delivery services outside of the United Kingdom have now seized until further notice**
Delivery
We pride ourselves on our rapid service and aim to despatch most orders within two working days of receipt, although this may be longer during busy periods. For deliveries in the UK, it is usually via Amazon shipping for smaller orders and higher value orders. We can despatch to alternative delivery addresses.
Our normal service is fast but we also offer express tracked and signed delivery for our UK customers. Unfortunately we are unable to specify a delivery time for the express service, delivery can take place any time between 8am and 6pm and all express parcels will need to be signed for. Express delivery can take between one and three working days depending on your location.
Unfortunately, there are times when a delivery fails to meet expectations. In these circumstances, we will do our best to find out where the package has gone if it was sent by a tracked service.
Delivery costs (order value includes VAT)
Estimated Timing | £0.00-29.99 | £30.00-79.99 | £80.00 and above | |
UK Fast Amazon shipping | 1-3 days | 2,99 | 2,99 | 2,99 |
UK Amazon shipping | 3-5 days | Free | Free | Free |
Europe Airmail | No delivery | Unavailable |
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Rest of World Airmail | No delivery |
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Unavailable |
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*Based on Amazon shipping aims to deliver within these time frames for most destinations in the UK.
All of the delivery costs above include VAT. If you live in a VAT exempt country, no VAT will be charged when you checkout. Alternatively if you are VAT registered customer within the EU, you’ll be asked to provide your VAT registration number after which we deduct VAT on your order.
UK includes Highlands and Islands but excludes Republic of Ireland (falls under Europe).
We no longer offer a click and collect service from our head office due to the large volume of orders we have to process every day.
UK Amazon shipping: This is Amazon shipping's 1-3 days delivery service to most destinations in the UK, generally takes 1-3 working days to reach (in exceptional circumstances, this could take 3 days if you live in the Highlands and Islands).